
Terms Of Service
Last Updated: 17/05/2026
Welcome to Complete Clearance Solutions, a trading name of DB Distributions Ltd. By using our website or booking our services, you agree to the following Terms of Service.
About Us
Complete Clearance Solutions provides house clearance, property clearance and non-hazardous waste removal services across South London and surrounding areas. We operate as a registered waste carrier in accordance with regulations set by the Environment Agency.
Quotations & Pricing
All quotations provided are based on the information available at the time of quoting.
Quotes may be subject to change if:
-
Additional waste or items are present
-
Access to the property is restricted
-
The scope of work differs from the original description
Any changes to pricing will be discussed and agreed before work proceeds.
Customer Responsibilities
Customers are responsible for:
-
Ensuring safe and reasonable access to the property
-
Informing us of any hazardous materials or unsafe conditions
-
Removing or identifying any items they wish to keep before work begins
Complete Clearance Solutions accepts no responsibility for items left within waste designated for clearance unless previously agreed in writing.
Hazardous Waste
We do not collect or dispose of hazardous materials, including but not limited to:
-
Asbestos
-
Chemicals
-
Paints
-
Clinical waste
-
Gas cylinders
If hazardous materials are discovered during a clearance, work may be paused until appropriate arrangements are made.
Waste Disposal
All waste collected is disposed of responsibly at licensed waste transfer and recycling facilities in accordance with UK environmental regulations.
Cancellations
Customers must provide reasonable notice for cancellations or rescheduling of bookings.
We reserve the right to charge cancellation fees where work has been scheduled, staff allocated, or vehicles arranged.
Website Use
The content on this website is provided for general information purposes only. We reserve the right to update, modify or remove website content at any time without notice.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the content, policies or practices of any external websites.
Limitation of Liability
While we take reasonable care in providing our services, Complete Clearance Solutions and DB Distributions Ltd shall not be liable for:
-
Indirect or consequential losses
-
Delays caused by circumstances beyond our control
-
Pre-existing property damage
-
Losses arising from inaccurate information provided by customers
Nothing within these Terms excludes liability where it cannot legally be excluded under UK law.
Changes to These Terms
We may update these Terms of Service from time to time. Updated versions will be published on this page with a revised “Last Updated” date.
Contact Us
If you have any questions regarding these Terms of Service, please contact:
Complete Clearance Solutions
Trading name of DB Distributions Ltd
Email: hello@dbdistro.co.uk