Last Updated: 17/05/2026​

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Complete Clearance Solutions is a trading name of DB Distributions Ltd. We are committed to protecting your privacy and handling your personal information responsibly and securely. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data.

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Information We Collect

We may collect and process the following information:

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Personal Information

• Name

• Phone number

• Email address

• Property address

• Information submitted through contact or quote request forms

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Website Usage Information

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We may collect information about how visitors use our website, including:

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• IP address

• Browser type

• Pages visited

• Time spent on the website

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This helps us improve our website and services.

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How We Use Your Information

We use your information to:

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• Respond to enquiries and provide quotations

• Arrange and deliver our clearance services

• Communicate regarding bookings or requested services

• Improve our website and customer experience

• Comply with legal and regulatory obligations

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Legal Basis for Processing

We process personal data where necessary to:

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• Respond to customer enquiries

• Provide requested services

• Fulfil legal obligations

• Improve our business and website functionality

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Cookies

Our website may use cookies to improve your browsing experience and analyse website traffic.

Cookies help us:

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• Understand how visitors use our website

• Improve website performance and functionality

• Remember user preferences

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You can disable cookies through your browser settings if you prefer.

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Website Analytics

We may use third-party analytics tools, such as Google Analytics, to better understand how visitors use our website and improve our services.

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Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share information with trusted third-party providers where necessary for:

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• Website hosting

• Analytics

• Payment processing

• Business operations

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All third parties are expected to keep your information secure and confidential.

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Data Security

We take reasonable measures to protect your personal information from unauthorised access, misuse, disclosure or loss. However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

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Data Retention

We retain personal information only for as long as necessary to:

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• Respond to enquiries

• Provide services

• Meet legal, tax and accounting obligations

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Your Rights

Under UK GDPR, you have the right to:

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• Request access to your personal data

• Request correction of inaccurate data

• Request deletion of your data

• Object to certain types of processing

• Withdraw consent for marketing communications at any time

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To exercise any of these rights, please contact us using the details below.

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Environment Agency Registration

Complete Clearance Solutions operates as a registered waste carrier in accordance with regulations set by the Environment Agency.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact:

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Complete Clearance Solutions
Trading name of DB Distributions Ltd

Email: hello@dbdistro.co.uk

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